How to View Ad Account List and Request List

How to View Ad Account List and Request List

1. How to View the Ad Account List

Step 1: From the left menu, select Ad Accounts → TikTok Accounts.

 

Step 2: On the main interface, select “Account List”.

Step 3: In the search bar, enter the Ad Account ID.

Step 4: Search by Date

Select a time range → Click “Apply”.
The selected time range is based on the time when the admin updated the account on the Portal.

Step 5: Filter by Status

Select Status → Choose the status you want to filter by.

Step 6: Explanation of Each Column in the Account List Table

Column
Description
Date
The date when the ad account was synchronized on the Portal.
Ad Account
Top: Ad account name.
Below: Ad account ID (can be quickly copied).
Currency
The currency applied to the account (VND, USD, etc.).
Time Zone
The operating time zone of the account (commonly Asia/Ho_Chi_Minh).
Status
The current status of the account: Enabled, Disabled, Pending, etc.
Zafago BC
The corresponding Business Center ID of the account.
Number of BCs
 The number of partner Business Centers linked to the ad account.
Members
 The number of Portal users who have permission to manage this ad account.
Last Top-up Date
 The most recent date when the ad account was successfully topped up.

2. How to View the Request List

Step 1: From the left menu, select Ad Accounts → TikTok Accounts.Step 2: On the main interface, select “Request List”.

When accessing the Request List tab, the system displays all requests related to TikTok ad account creation that the user has previously submitted.

Step 3: Search -> Enter search information.

Note: The Portal has not yet updated the search feature for this section.

Step 4: Filter by Status

Step 5: Use the Filter View

At the top-right corner of the table, click “View” to open the Filter View. Here, users can show or hide information columns based on their display needs, including:
  • User_fullName – Name of the user who submitted the request
  • User_email – Email of the request submitter
  • Customer_company – Company name